Privacy Policy
Effective Date: July 28, 2025
At Masters Touch Pro Services, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide to us.
Who We Are
Masters Touch Pro Services is a locally owned and operated company offering professional window cleaning, pressure washing, and handyman services to homes and businesses throughout the Dallas–Fort Worth (DFW) metroplex since 2001. We are bonded and insured, and we value our customers’ trust and privacy.
Information We Collect
We may collect the following types of personal information from customers:
- Contact Information: Name, phone number, email address, and physical address
- Service Information: Property details, service history, and preferences
- Payment Information: Payment method (Zelle, Venmo, check, or cash); we do not store credit card or banking information
- Communication: Any messages or inquiries submitted through our website, phone, email, or social media
How We Use Your Information
We use your information to:
- Schedule and provide requested services
- Communicate service updates, confirmations, and follow-ups
- Send estimates or invoices
- Respond to inquiries or customer service needs
- Maintain internal records for business and tax purposes
- Comply with legal or regulatory obligations
How We Share Your Information
Masters Touch Pro Services does not sell, rent, or share your personal information with third parties for marketing purposes. Your information may be shared with:
- Trusted service providers (e.g., accounting or invoicing platforms) who assist in operating our business
- Legal authorities if required by law or to protect our rights and customers
Payment Methods and Data Handling
We accept payments through Zelle, Venmo, check, and cash.
- No sensitive payment details are stored on our servers.
- For digital payments, the transaction is processed securely via the respective platform’s terms and privacy policies.
Security
We take appropriate security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no data transmission or storage method is 100% secure.
Cookies and Tracking
Our website may use basic cookies or similar technologies to improve functionality or analyze site traffic. You can control cookie settings through your browser.
Your Rights
You may request access to, correction of, or deletion of your personal data at any time by contacting us at:
📧 Email: [caleb@masterstouchpros.coml]
📞 Phone: [214.385.1075]
📍 Address: [Anna TX]
Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on our website with a revised effective date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please reach out:
Masters Touch Pro Services
Servicing the DFW Metroplex since 2001
masterstouchpros.com
(214) 385-1075